IHere you can access the currently valid General Terms and Conditions (GTC) of TWS Ltd., applicable to both sales and rental services.
Please read the documents carefully and in detail before submitting any request for quotation, placing an order, or entering into a contract, as such actions constitute acceptance of the General Terms and Conditions.
– Sales GTC (PDF) – Terms and conditions applicable to the sale of goods and products.
– Rental GTC (PDF) – Terms and conditions applicable to equipment and machinery rental, including related supplementary services.
– Maintenance GTC (PDF) – Terms and conditions applicable to maintenance services.
– Contracting process: quotation, order placement, confirmation, and performance.
– Payment terms and provisions related to late payment.
– Delivery, acceptance, transfer of risk, and commissioning (where applicable).
– Warranty and statutory liability, including defect reporting and fault rectification procedures.
– In case of rental: terms of use, maintenance obligations, allocation of responsibilities, insurance requirements, and return conditions.
– Limitation of liability, force majeure, and consequences of breach of contract.
– Data protection principles, complaint handling procedures, and available legal remedies.
– Governing law and jurisdiction.
– Please read the General Terms and Conditions carefully before ordering any product or service.
– By submitting a request for quotation or placing an order, you declare that you have reviewed and accepted the provisions of the GTC.
– We reserve the right to amend the GTC. Any amendments shall become effective upon publication; however, ongoing contracts shall only be affected if agreed upon by both parties.
– The currently valid version is published with the effective date indicated; previous versions are also available upon request, if required.
– Click on the “Sales GTC (PDF)”, “Rental GTC (PDF)”, or “Maintenance GTC (PDF)” link to open and download the document.
– If the file does not open properly, please refresh your browser or contact our customer service team for assistance.
– Should you have any questions regarding any provision of the GTC, our customer service team will be pleased to provide clarification and help you select the appropriate document.
– The documents available on this website are provided for information purposes only; the specific contractual rights and obligations are governed jointly by the agreement concluded between the parties and the GTC in force at the time.
– Sales GTC (PDF)
– Rental GTC (PDF)
– Maintenance GTC (PDF)
